Professional Team
Tianchen Rui'ao Machinery Technology Co., Ltd. gathers top talents in the field of twin-screw extrusion. Its R&D team is led by senior engineers with over 15 years of industry experience, and most core members are from well-known domestic equipment manufacturing enterprises, boasting both solid theoretical foundation and front-line practical experience. The team has set up three specialized groups, namely Process R&D, Structural Design, and Intelligent Control. Relying on the industry-university-research collaborative innovation platform, it invests over 8% of its annual revenue in technological upgrading and has overcome 12 core technologies such as high-torque transmission and low-temperature plasticization.
From customer demand research to customized solutions, the team adheres to the "one-on-one" in-depth connection mechanism, providing full-cycle technical support based on material characteristics and production capacity targets. In the production process, a quality control team composed of 20 senior technicians implements 36 inspection procedures in line with the ISO9001 standard, and the precision of key components reaches the 0.01mm level. The after-sales team promises a 48-hour response, and the customer satisfaction rate has remained above 98% for the past three years.
With the concept of "taking technology as the root and service as the foundation", we rely on professional accumulation to guarantee the efficient operation of each piece of equipment, help customers reduce costs and increase efficiency, and strive to become a trusted long-term partner in the industry.
Professionalism
We connect with customers to understand their needs on a one-on-one basis, and leverage professional expertise to match the optimal production process—making manufacturing simpler.
Quality
We implement strict quality control throughout the entire process, delivering on the commitment of "stable operation from the moment of startup" to help customers reduce costs without worries.
Service
We do more than just sell equipment; we act as long-term partners. We uphold trust with sincere, customer-centric support.
WHY US